Privacy policy
Last Updated: March 6, 2026
OD DESIGN LUXURY GROUP, SRL ("ORIETT DOMENECH", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.oriettdomenech.com and purchase our products or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletters
- Contact us
- Participate in promotions or surveys
- Request information about our products
The personal information we collect may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Date of birth (for birthday surprises or promotions)
- Order history
- Communication preferences
Payment information is processed securely through third-party payment processors. We do not store or have access to your full credit card information.
2. Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
- IP address
- Device type
- Browser type
- Operating system
- Referring website
- Pages visited
- Time spent on our website
This information helps us improve our services and understand how visitors use our website.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
- Personalize content
- Provide advertising relevant to your interests
You may choose to disable cookies through your browser settings. However, disabling cookies may limit certain website functionalities.
We may also use third-party analytics tools such as Google Analytics, which help us understand website traffic and usage.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with customers regarding orders or inquiries
- Provide customer support
- Prevent fraudulent transactions
- Improve our website and services
- Send marketing communications (if you have opted in)
- Personalize your shopping experience
- Comply with legal obligations
5. Sharing Your Information
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors (such as PayPal, Stripe, Azul or other providers)
- Shipping and logistics providers
- Website hosting and e-commerce platforms
- Email marketing providers
- Analytics services
- Advertising platforms
These service providers only receive the information necessary to perform their services and are obligated to protect your information. We do not sell your personal data.
6. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including the United States.
By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
Users located in the Dominican Republic have rights under Law No. 172-13 on the Protection of Personal Data.
Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws.
To exercise your rights, please contact us using the contact information below.
9. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal data from a child has been collected without parental consent, we will take steps to remove that information.
11. Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices.
We encourage users to review the privacy policies of those websites.
12. Email Communications
You may receive emails from us regarding your orders, updates, or promotions if you have opted in.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
We do not sell or rent your email address to third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.
Continued use of our website after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact us:
OD DESIGN LUXURY GROUP, SRL
Santo Domingo, Dominican Republic
Email: info@oriettdomenech.com